Albion StopNow! FAQ

Where can I find out more about RSI?

The answer to this question grew so long that we had to move it to a separate page

What Should I Look For in an RSI Software Product?

What are the System Requirements?

• Microsoft Windows XP / Vista / Windows 7
• Internet Browser (to read documentation)

Why does the rest period never seem to end?

For the rest period (red icon) to end, you have to actually stop all keyboard and mouse activity for the duration of the rest period. Every time you move the mouse or strike a key, the timer is reset and the rest period starts again at the beginning. This is intentional: you have to take a real rest break for it to count.

Windows request to detect keyboard activity fails

A bug in Version 3.2 only meant that keyboard activity would not be detected on certain earlier versions of Windows.

This problem was fixed in Version 3.2a. We apologise for any problems this may have caused. If you encounter this message in versions other than V3.2, please contact technical support for assistance.

Changing the rest period in Version 3.0

A bug in Version 3.0 meant that changes to the rest period setting were ignored and a default value of 5 minutes was always used. This problem was fixed in Version 3.0a.

I'm using Windows NT 4.0 and a DOS program.
Why isn't Albion StopNow! reminding me to stop working?

This is a known problem. Albion StopNow! uses an operating system feature which reports mouse movements and keyboard clicks to determine whether you are using your computer. Unfortunately Windows NT doesn't report keyboard clicks for DOS programs, and Albion StopNow! therefore doesn't detect that you are using your computer when you are using a DOS program.

This problem was fixed in Windows 2000.

I've read the FAQ. How do I get Technical Support?

Use the Product Support Form.

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